Tuesday, March 2, 2010

Undercover Boss Lessons for All of Us

My favourite guilty pleasure on television these days is the Undercover Boss. This is a show about how Presidents and CEOs of major corporations go undercover James Bond style in their own organization in hopes of seeing and learning things about the organization from the lowest wrung of the ladder. Ignore the blatant integrity violation the show concept delivers, and its quite entertaining, though not always for the most obvious reasons.

For those who have not caught this show, or missed an episode, allow me to enlighten you on my Top 12 learnings you may have missed

1 - At Waste Management, drivers were not given breaks to pee. Assuming Waste Management does not control the market on drivers with the biggest bladders, those fluids come out somewhere. Some female drivers build their own pee cans, though that is considered taboo to company protocol. Next time you think your flowers have been watered by the garbage man, think twice.

2 - Also at Waste Management, for every awful port-o-potty you have had the misfortune of visiting, there is someone out there who can cleaned that germ metropolis in record speed to the point where they were time measured and evaluated. And without safety gear to boot!

3 – At Hooters, forcing an employee to eat baked beans off a plate without utensils or the use of your hands is not grounds for dismissal. Also, employees would opt to eat baked beans without utensils or the use of hands rather than stay on shift.

4 - Hooters actually think people go to their establishments for the wings.

5 - Only the 7-11s in my neighborhood have the loitering kids and pan-handlers. Nowhere else.

6 - When you cannot find a 7-11 clerk to buy your Slurpee, chances are he/she is in the back eating lunch with their parents

7 - Never watch White Castle make a burger if you want to eat it. Same for the frozen burgers.

8 - One of the best ways to make President or CEO of an organization is to be born into the business. Family lineage is key.

9 - Being CEO does not mean you know how to make a hamburger, pick garbage, fry chicken wings or make coffee. That’s not in the job description.

10 - Many employees have no idea who the President of the Company is, let alone what he/she looks like.

11 – If the boss calls you to Head Office without warning or reason, chances are you were the last contestant on Undercover Boss.

12 – CEOs move at supersonic speed. They can shuttle from the same seedy highway motel to multiple locations in multiple states in no time. Also, most male CEOs must have facial hair to be successful.

Feel free to share any learning you may have had from watching this show.

No comments:

Post a Comment